A drive-thru service is now operating at our Toorak and Malvern stores.
Call the store to place your order, then collect it in your car.
For Toorak orders, we'll meet you in the rear car park.
For Malvern orders, drive down the laneway next to Gazman on Wattletree Road, and we'll meet you there.
Payment can be made by card, we'll bring the eftpos terminal with us to the car, or you can pay over the phone before collection.
Home delivery coming soon!
We are working hard to get this service up and running, we are aiming to launch in approximately two weeks.
Toorak store update:
Any phone orders for in store collection must be placed for next day pick up.
Same day pick up is not an option at this time, as it would breach our staff distancing procedure.
Trading hours at Toorak have been adjusted:
Monday - Friday: 9am - 6pm
Saturday: 8am - 5pm
Sunday: 9am - 4pm
A further update of the internal safety measures we have implemented at each location in response to COVID-19.
Moorabbin (Head Office and Wholesale):
David Jones - Butcher and Deli:
Additional hygiene measure: To decrease cash handling by staff members, we ask that customers make payments by EFTPOS where possible
Social distancing: Following Australian Government recommendations, we have implemented social distancing at our Toorak store.
We can have five customers in the store at any time, our ticketing system remains in place, with the dispenser now located out the front of the store.
This will decrease overcrowding and provide a safer shopping environment for everyone.
We will continue to review our practices to ensure we are maintaining a high level of customer service and efficiency while adhering to guidelines and being proactive with health and safety measures.
We have experienced an unprecedented demand for meat at our retail stores and stockists.
We are also faced with the supply challenges that are affecting the meat industry as a whole.
Our retail stores are open, and they will remain open unless otherwise instructed by the Australian Government.
There may be some changes to our retail stores trading hours to allow for restocking and staff wellness. Please follow us on social media for up to date information on trading hours.
We are unable to take phone orders or email orders at present, and we are struggling to answer the phones at stores.
We urge customers to buy only what they need and to refrain from stockpiling, as this will benefit our community as a whole.
Given our strict hygiene standards in the meat industry, at Peter Bouchier we are well trained to maintain a high level of personal hygiene.
The safety of our team members and customers is of the utmost importance to us. We are regularly interacting with our staff to ensure they are making a concerted effort to protect their own health and safety as well as our customers, with additional precautions in place.
Thank you for your understanding at this time, we love serving you and want to continue to give you the best service possible in these unfamiliar circumstances.
We would like to thank all of our team members for their hard work, their positive attitudes and their focus on public health at this time.